Gilfillan ‘Wired In’ Drop-in Volunteer — Dundee

Homelessness is experienced for many reasons, including loneliness, poor mental health, addiction, and family breakdown. Our Homelessness Prevention teams help address these issues, build resilience and strengthen communities. Bethany’s Community Development Workers run drop-ins, groups, and recovery programmes across Scotland, connecting people to support networks and services. This volunteer opportunity supports that vital work in the community, helping Bethany Christian Trust in its big vision of “ending homelessness one person at a time.”

General responsibilities

• Help set up the hall for use during the drop-in, and prepare food and drinks. During the drop-in the volunteer would assist in serving food and drink, as well as chatting with anyone attending. After the group has finished, the volunteer is also expected to assist in cleaning and housekeeping. For this reason a volunteer should arrive on time and give as much notice as possible if they are unable to volunteer.
• Help make individuals attending the café feel welcomed and comfortable. This can be through serving food and drinks, facilitating activities or having a chat. The volunteer should balance this with being aware of boundaries.
• Signpost individuals, who are seeking support, to staff or to other relevant services.
• Alert a staff member in the café if there are concerns about an individual or situation within the group.

Kitchen Volunteers Responsibilities:

• Prepare cakes, soups and other foods.
• Ensure that the kitchen remains clean and tidy.
• Take orders from customers, preparing and serving food and drinks.

Computer / Job Search Volunteers Responsibilities:

• Offer IT support and help participants in learning computer skills
• Support participants with online tasks such as following their job centre agreements, CV writing, filling out online forms etc

Important pre-requisites for the role:

• For the kitchen role, experience in a commercial kitchen is an asset. Volunteers for the kitchen should have a relevant Food Safety certificate or be prepared to go through this training.
• For the Computer / Job Search volunteer role, experience in using computers is essential, including knowledge of using web browsers, email and Word.
• Volunteers must be confident, friendly and encouraging.
• The role may vary week to week. Volunteers should be adaptable and able to take initiative.
• Though the role does not require the volunteer to be a Christian, they must be aware and respectful of the Christian ethos upon which Bethany Christian Trust is founded.

Location:

Gilfillan Memorial Church,

24 Whitehall Crescent,

Dundee, DD1 4AY

Pattern of hours:

Volunteers are needed on a Friday 10:00am – 1:30pm

Gilfillan Wired In Role Description