Retail Volunteers are the backbone of our shops, which play a vital role in our mission of ending homelessness. We are looking for Bookshop volunteers to support the running of the shop and help us create a friendly and helpful environment for customers.
Role
General responsibilities
- Assisting customers in the shop in a friendly and professional manner
- Dealing with telephone enquiries from members of the public, Bethany staff and other organisations
- Sorting donated goods. This is a large part of every retail role and, depending on the shop, can be done independently or as part of the team
- Pricing donated goods
- Replenishing and changing the stock on display. This can involve creative flair, and responding to appropriate cultural events through displays
- Operating the till. This includes processing purchases and being a welcoming and knowledgeable point for customers in the shop
- Tidying the stock room(s) and shop floor
Important pre-requisites for the role
- Volunteers need to be trustworthy and focused as, at times, retail positions involve lone tasks, such as stock sorting.
- Volunteers need to be able to plan their time in the shop to ensure that they are productive and effective in their role. The tasks and time frames assigned should be decided through discussion between the volunteer and the Retail Coordinator at the point of the induction.
- Volunteers should be friendly, open to learning and willing to take to take their initiative and work well as part of the team.
- Not all shop roles are front-facing; many retail roles involve behind the scenes stock sorting, a level of interaction that some volunteers prefer.
- Though the role does not require the volunteer to be a Christian, they must be aware and respectful of the Christian ethos upon which Bethany Christian Trust is founded.
Please note Volunteers who will be working at the till and handling cash will be required to undergo a basic disclosure check. The fee for this will be fully reimbursed.
Details
Location
33A Haddington Place
Edinburgh
EH7 4AG
Pattern of hours
- The times at which individuals can volunteer varies. The Bookshop is open Monday to Saturday, from around 10:00 to around 4:00.
- We ask that volunteers do not volunteer more than 16 hours a week, and on a maximum of four days a week.
Click here to apply to the Role
Apply Now
As Bethany is a Christian organisation applicants interested should be in sympathy with and accept the mission, vision and values of the organisation.
Please send your application to volunteers@bethanychristiantrust.com